Getgate.com Reviews
Getgate.com Customer Reviews (9)
- Most recent
- Oldest
Getgate.com Customer’s Q&A
Getgate.com FAQs
About getgate.com Prices and Cost?
The Gate Video Smart Lock is available for a one-time payment of $249.00, discounted from the original price of $299.00. This includes a free Standard Service Plan which offers features such as real-time video 24x7, the ability to lock and unlock your door remotely, and the creation of unlimited individual access codes.
For additional features, there are two Premier Service Plans available. The Basic Premier Plan costs $4.99 per month or $49.99 per year (with 2 months free). This plan includes video history for up to 5 days, video sharing for up to 5 days, and emergency dispatch service.
The Premier Plus Plan costs $7.99 per month or $79.99 per year (with 2 months free). This plan extends the video history and sharing to 60 days. Both Premier plans offer scheduled guest PIN codes and unlimited app admins among other features.
Please note that these prices and features are subject to change and it's recommended to check the official website for the most accurate and up-to-date information.
About getgate.com Popular Products and Services?
"Getgate.com" is known for its Gate Smart Lock, which is the world's first all-in-one camera smart lock. This lock offers a range of features designed for home security and convenience. The HD Video Camera streams real-time, high-resolution video to your smartphone, allowing you to always know who's at the door. The Intelligent Keypad lets you assign PIN codes to people you trust, eliminating the worry of losing keys. The Remote Lock/Unlock feature allows you to control access to your door from wherever you are. The Two-Way Intercom enables you to greet visitors or give last-minute instructions to a service provider. The In-app Notifications inform you when visitors and family arrive safely. The Emergency Dispatch Service can send help in an emergency. The product comes with a 30-day, risk-free trial, a 1-year limited warranty, and exceptional customer support. The company, founded in 2014, aims to solve a modern homeowner's problem: giving trusted and reliable home access to family, friends, and common household services and deliveries while the owner is away.
About getgate.com Payment Method?
"GetGate.com" offers various subscription plans, including the Premier Plan and the Premier Plus Plan. These plans have an automatic renewal feature. Customers can change their credit card information used for the Premier Plan. If a customer wishes to pause their subscription for a period of time, there are provisions for that as well. Unfortunately, at this time, payments can only be made using a credit or debit card. Bank account payments are not accepted. If a customer upgrades from the Basic Plan to the Premier Plan or the Premier Plus Plan, they will be charged accordingly. Extra smartphones connected to a Gate Smart Lock under the Premier Plan or the Premier Plus Plan do not incur additional charges. The Premier Plan and the Premier Plus Plan do not require any contracts or long-term commitments.
getgate.com Return Policy?
GetGate.com offers a 30-day money-back guarantee. If a customer is not completely satisfied with their Gate Smart Lock, it can be returned at the customer's expense within 30 days of the delivery date for a full refund of the amount paid, minus a $10 restocking fee. Return packages must be shipped within 7 days of requesting a return. To qualify for a refund, units must be shipped in a corrugated shipping box and returned in like-new and working condition in their original packaging with all accessories. Refunds are only issued once the returned unit is received and passes inspection by Gate. A return reason must be provided to initiate the refund. Outside the 30-day return window, customers may contact GetGate.com to exchange their unit if it falls into their warranty. Customers are responsible for the cost of returning the unit. For all authorized exchanges, a replacement smart lock will be sent upon receipt of the original unit. GetGate.com will pay the cost of shipping any replacement unit to customers residing in the continental United States. If customers live in another area, they are responsible for the cost of return shipping. As for the shipping policy, no specific details were found.